The outline below mostly applies to a new kitchen design project but is also relevant for other projects.
The first step is to arrange a home visit to either measure up the room or collect copies of architect’s drawings if the space has yet to be built. We then make up a set of drawings, usually on a CAD software programme, and prepare a quotation.
For those customers who have not seen our work before, we frequently arrange a visit to a previous client, so that you can see our furniture in use, and discuss some of the practical pros and cons to consider for your project.
Before we begin building your cabinets in the workshop, we need final decisions on your choice of appliances, as well as the details of the cabinet design, such as door style, hinge type, cornice pattern and so on. It is also a good idea to choose your worktops at this point, so that delays can be avoided during installation.
Once there is an agreed final design for your kitchen space, we organise the production of your furniture. It is by streamlining the process into batches which minimise setting-up time and give the best use of material, that we are able to produce our high quality of work at a reasonable price.
A key step, particularly for kitchen design, is to agree an installation date which gives enough time for whatever preparatory work is needed in the room. We recommend that your kitchen has its finished flooring fitted, that it is ready for heating to go on, and that at least basic decorating is done before we come in. We are happy to prepare electrical and plumbing drawings, so that these works can be done before we arrive.
Once installation has begun, in the case of a kitchen, you can expect that we will set out the basic lay-out as quickly as possible. Most of our clients have stone worktops, and for these, templates have to be taken in situ – it is very rarely satisfactory to attempt to cut the stone from measurements alone. So normally about three days after starting the fitting, the templates will be taken, and the worktops will be manufactured and fitted over the following seven working days, or thereabouts.
This means that we would aim to complete most kitchen installations in about two weeks. In the case of a hand-painted kitchen, the painting can take two weeks in itself, depending on the finish chosen; it is sometimes possible for the painter to start in the interval when we are waiting for stone to come in, but you should allow for the possibility of the whole process stretching out to four weeks.
All in all, we have a lot of experience with kitchen design work at a high level and are adept at coping with pretty much whatever we find. Most of our business is repeat work and recommendations – our clients are our ambassadors, and we are careful to maintain this situation.